Today’s Learning Spotlight builds on our previous discussion that “volatility is the price of admission” for achieving the strong equity returns disciplined investors have enjoyed over the past decade. To put this into perspective, the S&P 500 has delivered an average annual return of approximately 15.5% since January 1, 2016; yet many investors have significantly underperformed the most widely followed benchmark. (1a)
Looking back at the tariff-fueled sell-off that started on April 3rd 2025, one of the most important lessons is the distinction between investment returns and investor returns. While the S&P 500 finished the year up an impressive 17.9%, many investors experienced very different outcomes. Those who reacted emotionally, selling at market lows, may have locked in double-digit losses and missed the swift rebound that began on April 9, 2025.
Panic selling is nothing new. In 2020, as a result of COVID-19, investors experienced even greater volatility than in 2025, with the S&P 500 falling more than 30% from mid-February to the end of March. Yet, investors who maintained their plan recovered those unrealized losses and saw the S&P 500 finish the year up 18.4%. (1b) We often say that markets can recover swiftly, but not every investor participates in that recovery.
Market timing, while appealing to risk-averse investors, is far more difficult than it appears. Attempting to exit before a downturn and re-enter once conditions improve requires not one, but two correct decisions. In practice, this becomes a complex, high-stakes challenge: knowing when to get out and when to get back in.
Falling short on either decision, or often both, creates what we refer to as the “behavior gap,” the central theme of today’s Learning Spotlight.
Investment Return vs. Investor Return
When evaluating investments, many investors focus solely on published performance figures or historical track records of stocks, mutual funds, or Exchange Traded Funds (ETFs). However, what often goes unnoticed is that investment returns and investor returns are rarely the same.
The primary driver of investment gap is investor behavior
An investment’s return reflects the performance of that asset, assuming a buy-and-hold approach over a specific period. An investor’s return measures the actual results investors experience accounting for the timing of purchases, sales, and the emotional decision-making along the way. In many cases, investors significantly underperform the very investments they own.
Research from DALBAR, which tracks investor behavior, consistently shows that the average equity fund investor underperforms the broader market by several percentage points annually.
(2) The problem isn’t the actual investment; it’s the timing of decisions driven by investor emotions.
The Power of Discipline
The difference between investment returns and investor returns ultimately underscores the value of discipline. Staying invested through market cycles, maintaining perspective during volatility, and adhering to a long-term investment strategy will improve outcomes.
Working with a financial advisor can also improve outcomes
During unsettling periods of volatility is where a financial advisor contributes meaningful value. Beyond portfolio construction, advisors provide behavioral coaching; helping investors stay focused on strategy rather than headlines.
Conclusion
The performance of an investment and the performance of the investor are not the same. In fact, the “behavior gap” can be more damaging than choosing the wrong investment altogether.
Emotional reactions, poor timing, and performance-chasing widen the gap between what investments earn and what investors achieve.
Markets generate returns, but investor behavior determines results
When markets become challenging, the team at WT Wealth Management serves as both investment professionals and behavioral guides. By grounding decisions based on historical research our advisors help clients stay focused and “on plan” thus achieving better outcomes than those investors who attempt to navigate volatility alone.
WT Wealth Management Learning Spotlights are designed to inform, inspire, and encourage meaningful dialogue between our clients and advisory team. Our mission is to demystify complex economic and investment topics, translating financial theory into clear, practical insights that support better real-world decisions.
SOURCES
- ChatGPT
- Since 1994, DALBAR's Quantitative Analysis of Investor Behavior (QAIB) has measured the effects of investor decisions to buy, sell and switch into and out of mutual funds over short and long-term timeframes.